Privacy Policy

Privacy Policy for B Chic

Effective Date: April 2025

At B Chic, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect personal data when you visit our website, create an account, make a purchase, or interact with us. The types of information we collect include:

Personal Identification Information: Name, email address, phone number, shipping/billing address.

Payment Information: Credit card details or other payment method information (Note: Payment information is securely processed via third-party payment processors and is not stored by us).

Website Usage Data: IP address, browser type, device type, and pages visited on our website.

Cookies: We use cookies to enhance your browsing experience, remember preferences, and analyse how our website is being used. You can adjust your cookie settings at any time.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfil your orders.

To communicate with you about your orders, shipping updates, and customer service inquiries.

To improve our website and services based on your usage and feedback.

To send promotional emails, newsletters, and updates (with your consent, which you can withdraw at any time).

To comply with legal obligations and prevent fraudulent activity.

3. Legal Basis for Processing Your Data

Under the GDPR, we rely on the following legal bases to process your personal data:

Contractual necessity: To process your orders and provide services.

Legitimate interests: For marketing and improving our website (with appropriate safeguards in place).

Consent: For sending marketing communications, which you can opt-out of at any time.

Legal obligation: To comply with applicable laws and regulations.

4. Sharing Your Information

We will not sell or rent your personal data to third parties. However, we may share your data with trusted service providers who assist in the operation of our business, such as:

• Payment processors

• Shipping and delivery companies

• Email marketing services

These third parties are required to keep your data secure and use it only for the purpose of assisting us in providing our services.

5. Security of Your Information

We implement a variety of security measures to protect your personal data. Sensitive information, such as payment details, is encrypted during transmission via Secure Socket Layer (SSL) technology. We also store your data securely and protect it from unauthorised access.

However, no method of online transmission is 100% secure, and while we take steps to protect your data, we cannot guarantee its absolute security.

6. Your Rights Under GDPR

As a data subject, you have the following rights under the General Data Protection Regulation:

Right to access: You have the right to request a copy of the personal data we hold about you.

Right to rectification: You can request that we correct any inaccuracies in your personal data.

Right to erasure: You can request the deletion of your personal data, subject to certain conditions.

Right to restriction of processing: You can request us to restrict how we process your personal data under certain circumstances.

Right to data portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

Right to object: You can object to the processing of your personal data, particularly in relation to direct marketing.

Right to withdraw consent: You can withdraw consent for us to process your data at any time (e.g., for marketing communications).

To exercise any of these rights, please contact us using the contact details below.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website, to analyse site usage, and to personalise content. Cookies are small files stored on your device that allow us to track and remember your preferences.

You can control cookie settings through your browser. However, if you disable cookies, some features of our website may not function correctly.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or process personal data from children. If you believe that we have inadvertently collected such data, please contact us so we can delete it.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting an updated version on our website. The updated Privacy Policy will take effect as of the date posted.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise any of your rights under the GDPR, please contact us at:

B Chic

Email: bchic@btinternet.com

Phone: 01467 647995

Address: Unit C, Burnside Court,

Inverurie, Aberdeenshire, AB51 3RY